The desired web page not loading, your favourite movie stream freezes or an exciting online gaming session is ruined by numerous lags; this is a well-known problem to many Internet users and often leads to them looking for solutions. To isolate the problem and to track down its cause, users frequently perform online speed tests. A simplified display in the form of a speedometer and coloured coding are supposed to be easy to understand. The speed tests provided, however, often lack context so that the user is essentially not informed of the actual components slowing down the Internet speed.
Optimising begins in your own home
Nowadays, many users connect to the Internet through a wireless connection, often overlooking the fact that this often results in speed reduction. Whenever multiple devices are used at the same time, refreshing data or loading updates, every device needs a part of the available bandwidth and the drawback of the “Smart Home“ becomes apparent. Whenever devices with outdated WiFi standards are in operation, this has an impact on connection speed. These are crucial factors for the particular Internet experience on the spot. However, users are merely shown bare figures and thus, they tend to blame their own Internet line or providers for their slow Internet connection.
Enjoying a better speed test in four simple steps
Many users perform speed tests irrespective of the fact whether or not their Internet line is working correctly or if there are actual issues. Mostly, online speed tests are used out of curiosity or to compare oneself to others. The user is then given values requiring additional effort in order to be understood. At this point it is essential to give the users a hand by offering them a speed test containing real benefits:
- More than just numbers – comparing the results to the bandwidth of the user’s Internet product.
- Further explanations – in addition to the results, it is explained where they come from and improvements are shown.
- Automated optimisation – giving users tools to improve speed and WiFi coverage on their own.
- Comprehensive instructions – providing manuals and/or videos enabling users to understand and modify their own home networks.
For all the reasons mentioned, it is important to actively talk to the users about their Internet speed. The speed test of mquadr.at helps to meet all these challenges and to provide the users with the positive experience of improving their Internet speed on their own using a simple tool. What’s your experience with speed tests? Were you able to make improvements with the results provided?